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General Questions about i.Doc

Application File Formats

What application file formats can i.Doc convert to PDF?

Basically any application file format can be converted by i.Doc. Those that are not supported at the moment can easily be included as requested.

Currently i.Doc supports:
MS Word, MS Excel, MS PowerPoint, MS Project, WordPerfect, Visio, Plain Text and PostScript.

Can i.Doc support more applications?

Yes, i.Doc's modular connectivity provides a simple way to add more applications such as AutoCAD and MS publisher.

Share documents through a web browser

How does i.Doc allow viewing of documents when that software is not installed on the viewer's desktop?

i.Doc converts these documents into a format that is understood by your browser. Popular formats include PDF, HTML, and graphic formats, which all can be reviewed using Web browsers.

Zero training

Surely some training or knowledge of web technologies is required?

No, none. For end users the i.Doc system performs the functions of a webmaster automatically; Anybody familiar with Windows or Browsers can publish with i.Doc.

Web Functionality

Does i.Doc provide web functionality?

Yes, users can interface with i.Doc using a web browser. Also, administrators can administer i.Doc using a web browser.i.Doc .

Real Time Conversion

How quickly does i.Doc convert documents to PDF?

For most documents it is close to real time conversion since i.Doc integrates directly with all applications.

Platforms

Which platforms does i.Doc support?

Platforms include Windows NT, HP/UX, and Linux.

FDA Regulated Environments

Is i.Doc suitable for FDA (Food and Drug Administration) and other regulated environments?

Because i.Doc produces PDFs , the preferred FDA format, and automates and standardizes the process it can save time and money in the preparation of FDA compliant submissions.

File sharing and collaboration

What if documents need to be circulated and reviewed?

i.Doc Professional provides a review and approval process.

Access Control

What access control features does i.Doc have?

i.Doc has built in security which allows read, write or no access for specified users, or user groups.

Web Servers

Which Web Servers does i.Doc support?

i.Doc supports industry standard HTTP servers such as Microsoft IIS, Netscape, Apache and Lotus Domino.

Databases

What kind of Databases does i.Doc integrate with?

i.Doc provides native support for Oracle and Posgres and ODBC connectivity to SQL Server, Informix, DB2 and many others.

Quick Start

How quickly can i.Doc be up and running in our organization?

In as little as few hours with our Quick Start wizard.

Reliability

If there is an interruption, such as a power outage, when using i.Doc what happens to documents already queued?

i.Doc recovers all documents . It shuts down and re-starts document processing exactly at the point of the interruption, with 100% document recovery.

Standardization

How can i.Doc help Corporations to standardize their documents?

By centralizing the control of document conversion i.Doc ensures new levels of compliance with corporate standards. The system is flexible enough to enforce a policy (such as the inclusion of speaker notes with all PowerPoint slides), or it can leave this decision with the user.

Corporate Preferences

Can i.Doc help me create corporate preferences for file conversion?

i.Doc offers precise control when converting each application file format though a server based profile manager. The profile manager allows you to standardize PDF conversion supports PDF technology which insures 100% fidelity.

What hardware does i.Doc require to run?

i.Doc can be run on one computer or processing can be distributed over different servers. In small environments all i.Doc servers can be run on one computer, but system reliability and capacity can be improved significantly by adding one or more computers in the configuration. In the case of multiple server configuration there is a backup computer which takes over the processing in the case one computer is not available.

What happens if i.Doc just cannot convert the document e.g. because of a corrupted file?

In i.Doc’s configuration it is possible to define how many times i.Doc will try converting a file and in which way. After the conversion has been tried the number of times defined in the configuration i.Doc returns an error and continues with the next file conversion. In the case the file is so badly corrupted that one of the third party applications hangs i.Doc takes care of recovery process and restores the computer to operation.

What kind of volume can i.Doc handle?

It is difficult to give exact figures because the total capacity depends on many variables such as file sizes, hardware, etc. but, in real operation i.Doc has been proven to handle about 30,000 conversions in 8 hours and, in this case, files were real production files of which some were really large, and the configuration included one i.Doc Foundation Server and two Conversion Units.